Our Services

PREVENTION, RESPONSE & TOTAL COMMITMENT
TO RESOLUTION

To provide the highest level of service, Redpoint places medical and security experts as close to a client emergency as possible. We’re in the business of providing solutions with timely and decisive action. We won’t rest until we resolve any problem you or members of your organization may encounter.
Our services include:

  • Medical & Security Evacuations 
  • 24/7 Intelligence & Travel Assistance Services 
  • Security Operation Services

MEDICAL & SECURITY EVACUATIONS

Redpoint provides clients the customized evacuation solutions their traveling and expatriate employees need. Decisions are made by paramedics, doctors and special operations veterans – the professionals you want in an emergency. Redpoint uses private air ambulance, commercial airlines, rotary wing aircraft, ground and marine vehicles to extract your people and get them to the care they need.
  • Medical evacuations led by physicians, paramedics and nurses
  • Critical medical advice provided by Stanford Medicine-affiliated physicians
  • Political, natural disaster, armed conflict, and security extractions led by special operations veterans, intelligence specialists, and other expert security professionals
  • Rescue services provided from point of injury or security emergency
  • Deployable medical and security experts to the crisis location
  • Customized evacuation solutions based on client need

24/7 Intelligence
& Travel Assistance Services

Redpoint provides client employees access to a robust 24/7 operations center capable of managing hundreds of thousands of calls per year. Traveling and expatriate employees receive world-class assistance services combined with actionable intelligence solutions. Additionally, Redpoint can implement leading web-based global risk ratings, traveler tracking systems and mass notification services to provide corporate leadership with increased situational awareness.
  • Central operations center staffed around the clock with security and medical professionals always accessible to your employees
  • Medical advisory and medical facility referral services from experienced medical professionals, including physicians affiliated with Stanford Medicine
  • Security advisory services from military veterans, intelligence specialists and other security experts 
  • Employee travel tracking and asset monitoring services
  • Web-based global country and city intelligence and risk rating, as well as mass notification services 
  • Travel assistance services to include: legal referrals, prescription refills, a guarantee of medical payments, document replacement, and emergency message relay 

SECURITY OPERATION SERVICES

In addition to crisis response services, Redpoint will act as an outsourced security department for a client if desired, providing companies with the benefits of professional security expertise without them having to build an in-house team and operations center. We encourage using industry best practices to design procedures and enact low-cost training exercises.
  • Complete corporate outsourced security and medical operations management 
  • Travel risk management solutions
  • Advance details and executive protection teams
  • Scenario training and crisis management exercises
  • Crisis management, protocol procedure design, and contingency planning services tailored to client need
  • High risk environment employee travel safety management